General Terms and Conditions of the GLS Hungary

General Terms and Conditions to Postal service

General Business Conditions (Applicable from 22.04.2025)
Annex no. 1/a: Service fees applicable to consignments dispatched at a GLS ParcelShop (applicable 14.04.2025)
Annex no. 1/b: Service fees applicable to services ordered through the https://ecsomag.hu platform (Applicable from 14.04.2025)
Annex no. 1/c Services fees and other charges
Annex no. 1/d: Service fees applicable to services ordered through the GLS Application (Applicable from 22.04.2025
Annex no. 2 Available basic and additional services (Applicable from 22.04.2025)
Annex no. 4 Withdrawal/cancellation statement (applicable only to services ordered on the https://ecsomag.hu site or in the GLS Application) (Applicable from 22.04.2025)
Annex no 5: In the case of a withdrawal/cancellation declaration for a service ordered on the https://ecsomag.hu site and in the GLS Application, the service fees to be refunded by the Service Provider (Applicable from 22.04.2025)
Annex no 6: Minimum content elements of the Customer Portal to be developed by the Customer for LockerReturnService
Appendix 1. Excluded objects and conditionally acceptable objects and their conditions of delivery

Terms and conditions to GLS XXL service

General Business Conditions Applicable from 01.12.2023
Complaint Handling Notice