Where's my parcel?
Revenue 5,9 Bn €
Parcel volumes 926 m.
Customers about 250 000
Employees > 23 000

Courier services

As GLS Poland, we provide courier services for domestic and international parcel delivery for businesses, e-commerce and individual customers — in Poland and abroad.[2.1] We combine efficient parcel delivery, convenient sending and collection options, and solutions that help you manage every shipment more effectively.

Customer who regularly sends parcels via GLS courier company

Solutions for business and e-commerce

Comprehensive logistics solutions for businesses - from small online stores to large organizations. Reliable deliveries, process automation and support tailored to your business scale.

• Regular pick-ups - continuity of shipments without additional formalities

• System integrations - smooth order handling and less manual work

• Dedicated support - a single point of contact and fast assistance

Details
Customer receives a parcel from GLS courier company

International shipments

Send parcels abroad with GLS - using our international local presence within a network covering over 40 countries, as well as the experience and solutions that help you stay in control of your deliveries.

• Strong international network - over 120 distribution centers and more than 1,600 depots support efficient international parcel handling

• Local market presence - we operate through trusted national networks, so shipments are handled closer to senders and recipients

• One standard of service - an integrated network and systems help maintain delivery predictability at each stage of the process

• Tracking and customs support - fewer formalities and access to shipment status information make it easier to manage delivery from dispatch to final delivery

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Customer receives a parcel from GLS courier company

For individual customers

Send and receive parcels quickly, conveniently and on your own terms. With GLS, you stay in control of your delivery - from sending to final delivery.

• Real-time shipment tracking with Live Tracking and the myGLS app - full delivery control in one place

• Convenient delivery options - choose a GLS Point, parcel locker or doorstep delivery

• Delivery changes - easily change the delivery date or location, or redirect your parcel

• Cost-effective parcel sending in Poland and across the EU - send parcels at a GLS Point, including to 24 European Union countries

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Out-of-Home Deliveries

GLS Points and parcel lockers in Poland give recipients convenience, flexibility and greater control over parcel collection. Thanks to the international GLS network, similar solutions also support cross-border deliveries across Europe.

  • 18,000+ GLS Points in Poland

    Collection close to your everyday routes - convenient parcel pick-up near your home, workplace or shopping locations.

  • Approx. 8,000 parcel lockers

    More flexibility when collecting parcels - your parcel waits in a selected locker within the shared ORLEN Paczka network, so you can collect it whenever it suits you.

  • 130,000+ points and parcel lockers in Europe

    An international network of pick-up points and parcel lockers supports cross-border deliveries, helping online stores offer customers convenient parcel collection also outside Poland.

  • Live Tracking

    Real-time parcel tracking on a map shows where the courier is and when the delivery is getting closer - whether the parcel is delivered to an address, a GLS Point or a parcel locker. This gives recipients greater control over timing and helps them plan parcel collection more easily.

Search engine for GLS depots, GLS Points, and Orlen parcel lockers

Find the nearest GLS Point, parcel locker or GLS depot. Enter a postal code or city and see where you can send, collect or redirect a parcel in your area.

Enter your location here

Technology that makes delivery easier

GLS develops digital solutions that make it easier to send, receive and track domestic and international parcels. Online parcel tracking, Live Tracking, the myGLS app, notifications and the GLS Point Finder help customers use courier services conveniently, efficiently and with greater delivery confidence.

Map of availability of GLS FlexDeliveryService

GLS Live Tracking

Your parcel should not decide how your day goes.

With GLS Live Tracking, you can see the courier’s location on the map and the estimated delivery time, so you can plan your day better - without stress or waiting in uncertainty.

•More precise delivery time
You know when the courier is getting closer - with accuracy of up to 15 minutes.

•Courier location
Track the courier’s location on the map and see how many stops are left before delivery.

•Real-time updates
Receive delivery updates in the app and browser.

Check GLS Live Tracking
GLS courier van ready for abroad deliveries

myGLS mobile app

No more searching for parcels in text messages, emails and links.

In the myGLS app, you have your parcels, notifications and delivery options in one place - conveniently on your phone.

• Parcel tracking in one place
See your parcels and their current status without switching between messages.

• GLS Live Tracking
Check on the map where the courier is and when delivery is getting closer.

•Delivery management
Change the delivery date or location, or redirect your parcel.

•Map of GLS Points and parcel lockers
Quickly find the nearest GLS Point or parcel locker.

•Push notifications
Stay up to date with delivery and collection information.

Check myGLS mobile app

What is GLS Live Tracking?

GLS Live Tracking is a real-time parcel tracking service. The recipient can check the courier’s location on a map, the estimated delivery time and the number of stops remaining before delivery. This makes it easier to plan the day and avoid waiting with uncertainty.

You can track your GLS parcel online using the parcel number - on the GLS website or in the myGLS app. The system shows the current parcel status and, for selected deliveries, also planned delivery information as part of Live Tracking.

The myGLS app lets you conveniently manage your parcels from your phone. You can track parcels, use GLS Live Tracking, receive push notifications, change delivery options and find the nearest GLS ParcelShop or parcel locker.

Yes, the myGLS app allows you to manage your delivery if this option is available for your parcel. The recipient can change the delivery date or location, or redirect the parcel to collect it more conveniently.

You can find the nearest GLS ParcelShop, parcel locker or GLS depot using the location finder. Simply enter a city or postal code to check available parcel drop-off and pick-up locations nearby.

Additional GLS Services

Tailor delivery to the needs of both sender and recipient.

GLS offers additional services that help adapt delivery to the needs of senders and recipients. Depending on the parcel type and service availability, these may include delivery notifications, flexible delivery management, cash on delivery, recipient identification or delivery to the workplace. This makes parcel handling more convenient, secure and better suited to the customer’s situation.

✅ FlexDeliveryService

More flexibility for recipients
Recipients can manage delivery and adapt it to their plans - for example, change the delivery date or location if this option is available for the parcel.

✅ CashService

Payment on delivery
A service for senders who want to allow customers to pay for their order upon delivery. GLS cash on delivery can be a convenient solution for online stores and recipients who prefer to pay when receiving the parcel.

✅ InfoCourierService

Delivery contact and information
The service makes it easier to provide the recipient with the information needed for delivery, including the courier’s contact details. This supports customers who want better access to information about their parcel.

✅ IdentService

Delivery to the right person
A solution for parcels that require recipient identity confirmation. It works well when the sender wants additional delivery security.

✅ DeliveryAtWorkService

Delivery to the workplace
The parcel can be delivered directly to the recipient’s workplace. This is a convenient solution when collecting a parcel at home is difficult to plan.

Our culture

How do we work every day?

At GLS, we believe that good logistics starts with responsible action - towards customers, recipients, partners and the teams who keep deliveries running smoothly every day. That is why we combine experience, technology and service quality to make every parcel part of a predictable and convenient process.

  • we put the people first

    We put people first

    People are our priority. We listen and invest in what matters to our customers, partners and colleagues.
  • we turn ideas into action

    We turn ideas into action

    When we see a good idea, we get to work. Test, measure, tune. Repeat.
  • we think in opportunieties

    We think in opportunities

    Positive change starts with a bold and open mindset. We stay curious, optimistic and embrace challenges.
  • we put the people first

    We care

    We’re conscious and considerate - to parcels, people, and the planet.
  • we turn ideas into action

    We take ownership

    We deliver on our promises, take responsibility for our actions and only settle once we get the right result.
  • We’re in it together

    We’re in it together

    Growth comes from collaboration, so we invite different perspectives. Because success tastes better when shared.

Everything you need to know about GLS services

What courier services does GLS offer?

GLS offers courier services for businesses, online stores and individual customers. We handle domestic and international parcel delivery, supporting both regular business shipments and occasional parcels. Depending on your needs, you can use e-commerce solutions, send parcels at GLS ParcelShops, arrange delivery to a specific address and benefit from additional services that make parcel handling easier.

GLS supports online stores with domestic and international parcel delivery. E-commerce solutions can be tailored to sales scale, parcel volume, delivery destinations and customer expectations. Companies can use courier services, Out of Home deliveries, parcel sending and additional services that help streamline online sales logistics.

Yes, for business customers the GLS offer can be tailored to the company’s needs, the number of parcels sent, sales model and scope of services. This is especially important for e-commerce, where efficient parcel handling, predictable costs and convenient delivery options influence the customer experience.

Yes, GLS handles international shipments for businesses and individual customers. The GLS network covers many European countries, supporting cross-border sales and regular international shipping. Thanks to parcel tracking and an integrated logistics network, both senders and recipients can control the delivery process more easily.

Send your parcel conveniently at a GLS ParcelShop - without a label and without queues. It is a simple solution for people who want to send a parcel in Poland or abroad, also when they care about a competitive price.

You can send international parcels to 24 European Union countries, and deliveries on main routes are usually completed within 24-48 hours. After sending the parcel, you will receive a parcel number that allows you to check its status online at each stage of delivery.

Out of Home deliveries mean delivery to a pick-up point or parcel locker, allowing the recipient to collect the parcel outside their home - at a GLS ParcelShop or parcel locker. This is a convenient solution for people who do not want to wait for a courier and prefer to collect their parcel at a place suited to their daily routine: close to home, work or shopping.

For online stores, Out of Home deliveries mean greater choice for customers and the possibility to offer a flexible parcel collection option - also in the cross-border model, within an international network of points and lockers.

You can send a GLS parcel at your nearest GLS Point . Enter your city or postal code to find a convenient location nearby.

The search tool also shows GLS depots. Enter your location to check the nearest branch in your region.

You can collect your parcel from a GLS Point or a parcel locker, if this option is available for your delivery.

You can find the nearest GLS Point using the search tool — simply enter your city or postal code. GLS Points are located close to your daily routes, including shops and service points, so you can conveniently send or collect a parcel.

Yes, the search tool also shows available GLS parcel lockers in your area. This is a convenient option for collecting a parcel without having to wait for a courier.

A GLS Point is a location where you can send or collect a parcel close to your home, workplace or everyday shopping routes. A GLS depot is an operational branch that handles parcels in a given region.